Business scope and acceptance
These terms apply to use of this website and to quotations, purchase orders and sales supplied by John Diagno Mart Private Limited. By using the website or confirming an order, you agree to the terms relevant to that transaction.
The platform primarily serves healthcare professionals, laboratories, clinics, hospitals, institutions and other eligible business customers.
Product information and availability
We aim to keep product descriptions, images, specifications and availability accurate. Packaging, colour or minor details may vary by manufacturer or production batch without changing the intended product.
Products remain subject to availability, business verification and any applicable regulatory requirements. We may correct an obvious listing error or withdraw an unavailable item before dispatch.
Quotations, orders and pricing
A website enquiry, cart submission or purchase order is a request to buy and does not by itself guarantee acceptance. An order is confirmed when we accept it and communicate the applicable commercial terms.
- Prices are stated in Indian Rupees unless a quotation says otherwise.
- GST, freight, installation and special handling charges are shown or communicated where applicable.
- Quotation validity, minimum quantities, lead times and payment terms may vary by product and order.
- Custom, tender, imported or special-order products may have separate written conditions.
Payment and invoicing
Payment is due according to the accepted quotation, invoice or approved credit terms. Orders may be held until required advance payment or business verification is complete.
Customers are responsible for providing accurate billing, GST and delivery information. Any request to correct an invoice should be raised promptly with supporting details.
Delivery and inspection
Delivery estimates are provided in good faith and may be affected by product availability, location, freight providers, weather, regulatory checks or events outside our reasonable control.
Please inspect each shipment promptly. Visible damage, shortages or incorrect products should be recorded on delivery where possible and reported with the invoice number and supporting photographs.
Returns, warranty and liability
Returns and cancellations are governed by our Return & Refund Policy. Manufacturer warranties, where available, apply according to the relevant manufacturer terms and may require product or serial-number verification.
To the extent permitted by applicable law, neither party is responsible for indirect or consequential loss. Nothing in these terms excludes a right or liability that cannot legally be excluded.
Acceptable use and intellectual property
You must not misuse the website, attempt unauthorised access, submit false business information or copy protected website content for commercial use without permission.
Brand names and product marks belong to their respective owners. Website content created for John Diagno Mart remains protected by applicable intellectual-property law.
Governing law and contact
These terms are governed by the laws of India. Subject to applicable law, disputes will fall under the competent courts in Jabalpur, Madhya Pradesh.
For questions about an order or these terms, contact bsmedichem@gmail.com or +91 94251 54321.